Unified WhatsApp & Bulk SMS Credit Wallet
Transparent Pricing for Meta WhatsApp Business & Tier-1 Bulk SMS
1 Credit = 1 Bulk SMS · 2 Credits = 1 WhatsApp Flyer. No surprise overages, no separate balances, and instant M-PESA top-ups that never expire.
Unified Wallet
Starter / PAYG
Pay as you send with zero monthly commitment
PAYG
Top up from KSh 100 via M-PESA
📱 Bulk SMSKSh 0.65 /part
💬 WhatsAppKSh 1.30 (2 credits)
✉️ EmailKSh 0.06 /email
Monthly Credits0 (PAYG)
Included Capabilities
Unified wallet: 1 Credit = 1 SMS | 2 Credits = 1 WhatsApp
Pay-as-you-go SMS at KSh 0.65 · WhatsApp at KSh 1.30
Meta WhatsApp Business & Bulk SMS Composer
Instant M-PESA top-ups (from KSh 100)
Real-time delivery reports & Blue Ticks tracking
Shared Alphanumeric Sender ID
Most Popular
Business Growth
Most popular for retail brands, clinics & modern SMEs
KES 4,999/ month
📱 Bulk SMSKSh 0.45 /part
💬 WhatsAppKSh 0.90 (2 credits)
✉️ EmailKSh 0.04 /email
Monthly Credits10,000 (5,000 WA)
Included Capabilities
10,000 Unified Credits / mo (10,000 SMS or 5,000 WhatsApp)
Discounted overage: KSh 0.45/SMS · KSh 0.90/WhatsApp
Meta Cloud API broadcasts with rich flyers & CTA buttons
1 Custom Alphanumeric Sender ID (Safaricom & Airtel)
Real-time Blue Ticks (READ ✓✓) & DLR receipts
Smart Contact Groups & dynamic tag interpolation
Priority WhatsApp & phone support
High Velocity
Scale & High-Volume
For e-commerce, schools & multi-branch brands
KES 18,500/ month
📱 Bulk SMSKSh 0.38 /part
💬 WhatsAppKSh 0.76 (2 credits)
✉️ EmailKSh 0.03 /email
Monthly Credits45,000 (22,500 WA)
Included Capabilities
45,000 Unified Credits / mo (45,000 SMS or 22,500 WhatsApp)
Volume rate: KSh 0.38/SMS · KSh 0.76/WhatsApp
Up to 3 Custom Branded Sender IDs
Meta WhatsApp Cloud API & REST API webhooks
Automated WhatsApp & SMS keyword autoresponders
Shopify & WooCommerce 1-click customer sync
Dedicated account strategist
Carrier Grade
Enterprise SLA
Custom carrier & Meta infrastructure for enterprises
KES 45,000/ month
📱 Bulk SMSKSh 0.28 /part
💬 WhatsAppKSh 0.56 (2 credits)
✉️ EmailKSh 0.02 /email
Monthly Credits150,000 (75,000 WA)
Included Capabilities
150,000+ Unified Omnichannel Credits
Tier-1 wholesale rate: From KSh 0.28/credit
Direct Meta Cloud API & SMPP 3.4 server interconnect
Dedicated IP & direct telecom carrier gateway
Unlimited Contacts & Group Segments
Custom SLA & 24/7 Phone NOC Escalation
Detailed Plan & Feature Comparison
Compare technical limits, API capabilities, and carrier routing specifications across all tiers.
| Feature / Metric | Starter / PAYG | Business Growth | Scale & High-Volume | Enterprise SLA |
|---|---|---|---|---|
| Base SMS Rate (KES) | KSh 0.65 / SMS | KSh 0.45 / SMS | KSh 0.38 / SMS | KSh 0.28 / SMS |
| WhatsApp Marketing Rate | KSh 1.30 / msg | KSh 0.90 / msg | KSh 0.76 / msg | KSh 0.56 / msg |
| WhatsApp Cloud API Engine | ✓ Meta Cloud API | ✓ Meta Cloud API | ✓ Meta Cloud API | ✓ Meta Cloud API |
| Monthly Included Credits | — | 10,000 Credits | 45,000 Credits | 150,000 Credits |
| Monthly Included Emails | — | 25,000 Emails | 100,000 Emails | 500,000 Emails |
| Max Contacts Storage | 5,000 | 25,000 | 100,000 | Unlimited |
| Custom Branded Sender ID | Shared | 1 Included | 3 Included | 10 Included |
| REST API & Webhooks | — | — | Full API Access | REST + SMPP 3.4 |
| 2-Way Autoresponders | — | ✓ Included | ✓ Included | ✓ Included |
| Carrier Interconnects | Safaricom & Airtel | Safaricom & Airtel | Safaricom & Airtel | Dedicated Direct IP |
| Support Tier SLA | Standard Email Support | Priority WhatsApp & Phone | Priority WhatsApp & Phone | Dedicated Account Strategist |
| M-PESA Instant Top-Up | ✓ Instant | ✓ Instant | ✓ Instant | ✓ Instant |
Kenyan M-PESA & Banking Integrations
Need custom high-volume pricing or post-paid enterprise billing?
We provide tailored telecom rates for SACCOs, hospitals, schools, and FinTechs sending over 200,000 messages monthly with dedicated account SLA.
Frequently Asked Questions About Billing & Credits
Clear answers on rates, M-PESA top-ups, and sender ID registration.
One single wallet balance powers both Bulk SMS and Meta WhatsApp Business. 1 Credit sends 1 standard Bulk SMS (160 plain characters), and 2 Credits send 1 interactive WhatsApp marketing message (rich flyer image, catalog, and CTA buttons). When composing campaigns, the platform automatically calculates credit deduction so you never have to juggle multiple wallets.